Administration to address printing policy complaints

Contract Details

Ricoh will provide:

  • Copier services
  • Printer services
  • Installation
  • Equipment repair and maintenance
  • Operation supplies and labor

A proposed program to change the way printing is done on campus this year is getting backlash from faculty.

Members of the Ball State president's cabinet met Sept. 23 to discuss the problems with communication and implementation of the Managed Print Services program and how those problems could be fixed in the future.

The MPS program is a result of an agreement Ball State made in December to contract all campus printing services to Ricoh Printing Systems. The agreement lasts for five years, according to the contract. The university can renew it for one year, two times.

Tony Proudfoot, associate vice president for marketing and communications, said they are trying to develop new communication strategies to make sure departments know what to expect.

“We are assessing the implementation strategies to determine if there are ways that we can ease concern among departments,” Proudfoot said.

Compared to Ball State’s peers, the university prints twice as many documents per year and has double the amount of printing devices. It also prints three times as many color prints.

The purpose of the Managed Print Services program is to try to reduce the cost of printing at the university and become more environmentally friendly. 

Proudfoot said when the program is fully implemented, it could save Ball State $800,000 to $1 million per year.

Related article: University assessing printing policies

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