Citizens of Muncie get a new reporting system for street damage

Potholes line W. Purdue Avenue between N. Lancaster Drive and N. Oakwood Avenue on Feb. 18, 2020.
Potholes line W. Purdue Avenue between N. Lancaster Drive and N. Oakwood Avenue on Feb. 18, 2020.

MUNCIE, Ind. (NewsLink) — The citizens of Muncie now have a new way to report potholes and street damage.

"I'm worried about my tires and if they're going to pop or not,” said Ball State student Andrew Thomas.

Muncie potholes are a frequent topic of discussion. After one pothole gets fixed, there always seems to be another that needs to be repaired.

"I feel like there are a lot, and they can do something to fix them,” Thomas said.

Then, the city did.

The city’s engineer and street superintendent, Brian Stephen-Hotopp, said it’s a way to keep reports organized.

"What's changed, I think, is the ease of which we're trying to make reporting the problems,” Stephen-Hotopp said.

So, once you come across a pothole, all you have to do is pull out your phone and report it on its website

When you get to the website, you can submit a street problem, see the problems already reported, and view a map of all the potholes reported in the last 30 days.

"Some of the things we're trying to address are streetlight outages,” Stephen-Hotopp said.

“Even though streetlights are not owned by the city, the reports can help the utility company know where they are so they can be replaced,” said Stephen-Hotopp.

And after you report the pothole or street damage, you can track its status.

For comments or concerns about this story, contact the author at bdobbins@bsu.edu.

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