And the winner's are...

Ball State and Muncie voted for their favorites in the Best of 2020.


Thank you to everyone who voted in this year's Best of 2020: Reader's Choice Awards, sponsored by The Haven! We heard your favorites, loud and clear, and without further ado, here they are: . 

Food & Drink

Best Mexican Restaurant: Puerto Vallarta

Best Asian Cuisine: Dumpling House & Asian Market

Best Breakfast: Sunshine Cafe

Best Dessert: Concannon’s

Best Ice Cream/Frozen Treats: Barking Cow

Best Sweet Shop/Candy: Lowery’s Candies

Best Pizza: Greek's Pizzeria

Best Liquor Store: Friendly Package Liquors

Best Coffee: The Caffeinery 

Best Restaurant: Puerto Vallarta

Best Family/Casual Dining: Roots Burger Bar

Best Fine Dining: Vera Mae’s Bistro

Best Late Night Eats: Greek's Pizzeria

Best Atmosphere: Greek’s Pizzeria

Best Brewery: Elm Street Brewery

Best Bar/Pub: Brother’s Bar & Grill

Best New Restaurant: Roots Burger Bar

Best Bakery: Concannon’s

Best Burger: Roots Burger Bar


Best Grocery Store: Payless

Best Bookstore: Books-A-Million

Best Craft/Art Store: Art Mart

Best Consignment/Thrift Store: Goodwill

Best Furniture Store: Gill Brothers Furniture

Best Gaming Store: Fud’s Video Games

Real Estate, Housing & Rentals

Best Apartment Complex: Village Promenade

Best Property Management Group: Absolute Property Management

Best Value: The Haven

Best Landlord: Village Promenade

Best Location: Village Promenade

Best Customer Service: Village Promenade

Best Real Estate Company: Remax Real Estate

Best Amenities: Village Promenade

Best Realtor: Kramer Real Estate

Best Senior Living Community: Westminster Village

Arts, Entertainment & Leisure

Best Golf Course: Crestview

Best Local Festival/Event: Old Washington Street Festival

Best Local Music Venue: Be Here Now

Best Hidden Gem: Minnetrista Cultural Center

Best Local Attraction: Minnetrista Cultural Center

Best Event Center/Venue: Minnetrista Cultural Center

Best Museum/Gallery: Minnetrista Cultural Center

Best Hotel: Courtyard by Marriott

Ball State

Best Greek Organization: Alpha Omicron Pi

Best Student Organization/Club: Dance Marathon

Best Residence Hall: DeHority

Best Annual Campus Event: Homecoming

Best Place to Eat on Campus: Woodworth Commons

Business & Customer Service

Best Community Partner/Organization: Westminster Village

Best Place to Work: Westminster Village

Best Customer Service: Puerto Vallarta

Best New Business: Roots Burger Bar

Health & Beauty

Best Gym/Wellness Center: YMCA

Best Vision Center: Family Vision Care

Best Dental Practice: Rector Family Dental and Orthodontics

Best Dermatology/Skincare Center: Lifetime Skin Care Centers

Best Health Care/Medical Practice: Westminster Village

Best Hair Salon: Hot Heads

Best Tanning Salon: Island Tan

Best Nail Salon: Super Nails

Home & Garden

Best Garden Center: Normandy Flower Shop

Best Landscaping: Wasson's Nursery & Garden Center

Best Heating & Cooling Company: Conatser Heating and Cooling

Best Plumbing Company, TIE: David Jackson Plumbing / Enterprise Plumbing

Best Roofing Company, TIE:  Sheriff-Goslin Roofing / Clemens Home Solutions 

Best Builder/Home Remodeling Company: Great Kitchens and Baths

Automotive & Transportation Services

Best Transportation Service: MITS

Best Auto Repair Service: Cooper Tire

Best Auto Dealership: Stoops Automotive Group

Professional Services

Best Tattoo Parlor: Lucky Rabbit

Best Financial Planning Company: Edward Jones

Best Commercial Cleaning Company: Seeclear Cleaning Service

Best Law Firm: Defur Voran

Best Attorney: Frank Brinkman

Best Credit Union/Bank: Ball State Federal Credit Union

Thank you to everyone who participated and voted in the Best of 2020!

Are you interested in listing your business next year? Email for more information on how you can be involved. 

History of Best of 2020

In 2019 and years prior, the Ball State Daily hosted “Best of Ball State,” which primarily focused on only Ball State-specific categories and surrounding businesses; additionally, it was only promoted to readers and followers of Ball State Daily. 

But, with a new year and a new vision in 2020, we expanded and introduced Best of 2020 Reader’s Choice Awards for Ball State, Muncie and Delaware County, sponsored by The Haven.

We love our community, both on campus and beyond - so we welcomed all of Muncie, Delaware County, and the Ball State Community businesses to participate in our contest. The voting period was March 16-27, 2020.


How it Works

Starting in January of each year, our team promotes the contest to local businesses. Businesses can purchase advertising packages or single listings. What does that mean? Businesses can pay to be listed as a ‘choice’ when readers vote. However, readers have the option of writing in any business, group of service of their choice. Then, in March voting opens to our readers. Community members vote in a survey hosted by for their choice in a variety of categories - yes, it’s that simple. Our voting period this year will last from March 16-27.

Following the voting period, winners will be announced via social media,, and The Daily News newspaper right here at BSU. Custom plaques will also be awarded to the winners and hopefully mounted in storefronts for coveted bragging rights, of course. 

How much do listings cost?

One single listing is just $50. We also have frequency discounts and premium packages available to increase your exposure and reach a larger audience to increase your chances of winning the popular vote!

You can contact a sales representative directly at 765.285.8256 to speak about what options work best for your budget. 

Can our business compete in more than one category?

Of course! We understand that some businesses are more complex and offer many services. Reference the sidebar for all categories included in Best of 2020. 

Can I suggest a new category?

Yes! We are always open to hearing any suggestions that might improve our contest in the future. If you wish to participate and don’t see a category that fits you, feel free to reach out and we’d be happy to assist you from there. 

Do I have to live in the area to vote? 

Absolutely not, while the contest is aimed at community members voting for their community’s best, we understand that not everyone is located here in the area. Often, Ball State alumni get nostalgic and like to vote for their favorites from their college careers. Every vote counts! 

Additionally, the survey is posted online, making it accessible for those on mobile or desktop - all you need is a valid email address. 

Do I have to vote for all categories?

No. We know some categories don't apply to all voters. We've tried to arrange the survey so the easiest categories are up first. However, in an effort to prevent ballot stuffing, we will only count ballots that have voted for at least 50% of the categories. This is a Reader's Choice Awards contest, so while far from scientific, we do want it to be as fair as possible!

For each category, users will be able to cast their vote by selecting one of the listed businesses that paid to be listed or by writing in their choice for the category. Participants may also, opt out of voting for some sub-categories that they do not have a preference for by selecting “no preference”.

We won. Now what?

Businesses who receive the most valid votes in each category will be named Best of 2020. Winners will be announced on April 2, 2020 in The Daily News and on Ball State Daily social media. Winners will receive a Best of 2020 plaque and will be provided the Best of 2020 logo and are approved to use the logo in any advertising or promotion of their business. After the public announcement, winners will be contacted directly by their sales representative to make arrangements to receive their plaque and the Best of 2020 logo. 

Can voters win, too?

In conjunction with the Best of 2020 voting, participants that complete 50% or more of the survey will be entered into our Best of 2020 Voter's contest. There will be a total of two (2) winners, one (1) Ball State-affiliated winner and one (1) community member winner. 

Participants will receive one (1) entry into the contest from completing at least 50% of the Reader's Choice Awards categories.

Participants can access the survey on the Best of 2020 page on the, through their Ball State email, an iPad at Best of 2020 event or through a QR code on Best of 2020 promotional materials. 

The contest is open to all readers. The odds of winning depends on the total number of eligible votes submitted. The winners will be randomly selected on April 2 and will receive an email from by 3 pm. The winners must respond by 3 pm on April 6 and indicate their intent to claim the prize. McKinley Avenue Agency can either deliver or mail winners their prizes after they have been claimed. 

Employees of Ball State Daily, McKinley Avenue or any Unified Media group are not eligible to win. The contest is presented by The McKinley Avenue Agency, College of Communication, Information, and Media, Ball State University, 2000 W. University Avenue, Muncie, Indiana 47306.

As with all advertising, sponsored content does not necessarily reflect the views and choices of the employees of Unified Media. Unified Media will ensure the treatment and design of advertising and sponsor content is clearly differentiated from its editorial content. Unified Media reserves the right to refuse publication of such content that, in its own judgment, would undermine the intellectual integrity, authority, and character of our enterprise. Consistent with the foregoing General Advertising Guidelines, Unified Media may reject or remove any sponsored content at any time that contains false, deceptive, misleading, or illegal content; is inconsistent with or may tend to bring disparagement, harm to reputation, or other damage to Unified Media’s brand.

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